I am on my pc throughout the day and don't have any problems but, when my girlfriend gets home from work, it starts disconnecting. Comcast. Exploring Repair Options. @DizDotTV @comcast This is happening to me the last few days now. * advice If you have problems with your services, our experts are here to solve them. This issue is also happening to our neighbor. It only does this when using the cable, not when using my Chromecast, Roku, or DVD player so it isn't the TV or my sound equipment. 2 thoughts on “Hulu Live Keeps Cutting Out and Buffering ? Method 2 - Restart Using The App Aside from manually restarting your modem and router, you can also do this through the app. The Problem of WiFi Disconnecting and connecting back again can be caused by various reasons, ranging from outdated or corrupted Network Drivers, Network Adapter getting turned OFF to other reasons. Xfinity modem/router keeps losing internet. Agree with /u/sploittastic that posting signal levels is helpful. Once of the major problems with Xfinity is the unreliable cable modems they provide. I checked the version of it before and after and it was the exact same version. First thing I would do is cycle power on the cable modem and router. However, it randomly stops working and it WiFi turns off. If your internet disconnects frequently without any apparent reasons, it may be a connection issue or a computer issue. If you need help in reconnecting the WiFi Router, you can refer our “How to setup Xfinity WiFi router” for more details. There are multiple reasons why your WiFi connection keeps dropping. This is the best first step. Internet keeps cutting out. My wifi keeps cutting out at least once an hour, sometimes every 20 minutes. It's Comcraptic! The Xfinity xFi whole-home mesh network system is a great way to ensure you have Wi-Fi available to every device in every corner of your home. Welcome to the Xfinity community! By using our Services or clicking I agree, you agree to our use of cookies. Press question mark to learn the rest of the keyboard shortcuts. However, it randomly stops working and it WiFi turns off. report. Insufficient Wi-Fi network range and power. By Delani August 26, 2017 July 21, 2020 I took a Networking class in college, thinking it might be something I’d like to go into. It's pretty frustrating to talk to them. Press J to jump to the feed. Connecting to a bad Wi-Fi hotspot is often the same as having no Internet at all. If you have questions about your services, we're here to answer them. Your wireless access point is going to reach only so far. Ugh. There are multiple reasons why your WiFi connection keeps dropping. My wireless internet connection drops off for no reason at all! It cuts out for 1-5 minutes and then comes back on. All these representatives say is "I understand" "I refreshed the signals" when all it is, is restarting my modem. Mines has been cutting out since yesterday. Trying to gather as much info as I can so I thought I would make a post here as well. My WiFi has been randomly cutting out throughout the day. If your devices are staying connecting it's probably your WAN connection. Located in southwest Chicago suburbs. Here’s a tip that can get your wireless connection from dropping out repeatedly. Closed. One of the biggest issues for your internet dropping out, whether you’re streaming, playing a game, or watching something online is unreliable WiFi. Mobile App for Xfinity Home - Secure Xfinity Communities App . Try this out for a few days and see if the problem goes away. Below is a list of things you should definitely try to troubleshoot: Reboot your router and the device you’re streaming from (computer, tablet, phone, etc.). I will be showing you how to enable your WIFI from your PC/Laptop, so it consistently stays on. Check Email and Use Voice2Go features Home Security & Control 358 posts. Wireless signals don’t pass well through water so keep it away from Nemo and Dory. We've been having problems with our cable for over an hour. And every month we all have to watch how much data we are using just to keep it below 1.2 T. We need 2.0T/mo at least to live normally. If it’s not the streaming problems, check if there are any Xfinity Internet outages in your area. Mobile app for Smart Communities customers Xfinity Connect App . I don't have any eithernet connected devices. Whilst you can spend money on repeaters, access points or other WiFi boosters, you can never rely on WiFi … Unless of course, it’s Wireless N, just upgrade already. A DFU restore erases then reloads all of the code on your iPhone, which is sure to fix any deep software problem. Account Services Mobile App Xfinity Home App . Move closer to the WiFi router / hotspot. When you're accessing the internet on the outer edges of the range limit, you'll notice the Wi-Fi connection start and stop, probably over and over. Are you having the same issue on a computer connected directly via ethernet? 9 comments. My devices stay connected to it, but can't access the iinternet during the outages. hide. New comments cannot be posted and votes cannot be cast. First plug in the modem and wait a minute or two for to establish a Internet connection. WiFi will always have variables and morelatency than a traditional cable, so if you absolutely cannot deal with yourinternet dropping out at rand… Our community is your official source on Reddit for help with Xfinity services. Cocoa the Chinchilla (@VullyUS) reported 22 minutes ago. Cookies help us deliver our Services. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. Then, about a couple minutes later, it will turn back on. I’ve tried all of your suggestions, still freezing, buffering, and shutting down. share. In fact, you may already have most, if not everything, you need. If you still find your internet going in and out for all the devices after connecting to the network, then you have a conne… To check this you need to connect to your network another computer or a tablet or any Smartphone and try with the same internet connection. The sound keeps cutting out when I am using the cable. 9. My speed when it is working isn’t the fastest, but it works. Is there a way to fix this? Press J to jump to the feed. If you are using a wireless router, your router or wireless adapter could be a problem. Another possible cause would be the cable modem. A central location, off the ground and out in the open, is the ideal location, as seen here. Help? well you probably need to contact the 120 million extra people stuck at home to turn their netflix off. The symptoms are a wireless connection that literally will drop out quickly for seconds at a time. 0. I normally average 200 down and now seem capped at 33 at the highest. I have a month old Xfinity modem that is both a router and a modem, but I use a seperate router. Not to mention the wifi shitting out constantly and total internet loss. They told me nothing was wrong but this seems to be a nationwide thing. Did you check your modem's logs to see if it's having to reestablish a connection to the ISP? Larry Pitts says: July 31, 2020 at 3:57 pm. If so, move your router in a different place or set a fixed channel for your WiFi from your router admin interface. If the Comcast Xfinity Internet looks good, here are a few of things you can try: Reset your router, restart your smartphone / computer. But once they do this, their phone won’t join other working Wi-Fi hotspots either, wasting valuable 4G data. Therefore, when your computer keeps disconnecting from internet the first thing to do, is to check your local connection and its strength. WiFi network is overloaded – happens in crowded areas – on the street, stadiums, concerts, etc. Quick tips and tricks to help you get the most out of your Xfinity products and services. When that happens, there are a few things you can try to get your Wi-Fi back up and running again in no time. Most signals bounce off walls. Thanks. I am not a Comcast Employee. save. matt carmichael (@mcarmichael) reported 23 minutes ago. Only unfortunate part is that my disconnections started since the end of 2019. Here are just to name the obvious ones: WiFi hotspot strength is insufficient – you may be near the edge of the WiFi network. I called and the automated system said they will not help until we reboot our box. Reply. In almost all cases, it will! Is there a way to fix this? Nate (@natejacobs3) reported 40 minutes ago. Close. * or just to vent about how shitty and monopolistic Comcast is! Xfinity tries to make the return process more convenient for you by allowing returns to be made by simply dropping off the equipment at a UPS store close to you. Removed due to Rule #2: Leave your pitchforks at home — Do not use profanity or post misleading links (regardless of intent). Captain Obvious…figure out where in your house you use wireless most often and put the router within a clean line of sight to that room. How to fix Comcast Xfinity Wifi Connection In order to fix this issue you need a separate router. Changing my Wireless … Swell service @Xfinity My devices stay connected to it, but can't access the iinternet during the outages. One of them even said "I assure you it is fixed", and they said they updated my modem to newer firmware. Here are just to name the obvious ones: WiFi hotspot strength is insufficient – you may be near the edge of the WiFi network. WiFi network is overloaded – happens in crowded areas – on the street, stadiums, concerts, etc. You can post for: Here’s How to Fix” Tammy S Schafbuch says: November 6, 2020 at 10:42 pm . Press question mark to learn the rest of the keyboard shortcuts. The US/DS light starts flashing, the Online light goes out, and the WIFI light stays on. Everything sucks. So i have one of the stock Xfinity modem/router combos in my apartment and a few times a week the internet cuts out. Closed . Get status information for devices & tips on troubleshooting. This thread has been locked by the moderators of r/Comcast_Xfinity. **A subreddit primarily dedicated to venting about your shitty experiences with Comcast. Cable picture and sound keeps cutting out. However, there are actually several common scenarios where an otherwise strong Wi-Fi connection can become unreachable. My WiFi has been randomly cutting out throughout the day. They won’t be using it anyway. My speed when it is working isn’t the fastest, but it works. Keep this info where you can find it in case you need it n ext time a tech comes out. If your iPhone still keeps disconnecting from WiFi, it’s time to put it in DFU mode and restore. Posted by 1 year ago. You will find below the steps to Update Network Driver, Run the Network Troubleshooter and other methods that are known to help in fixing this problem. Get status information for devices & tips on troubleshooting. This guide will help when a Pod doesn't seem to be connecting properly, has problems staying connected, or if your connection doesn't seem to extend as far as it should. Have you called your ISP(Internet Service Provider such as AT&T or Comcast) only to have them tell you there is nothing wrong with your internet connection? Why Does my Wifi Keep Turning Off and On by Itself? 8. I have a month old Xfinity modem that is both a router and a modem, but I use a seperate router. 60% Upvoted. ** If you are using a router (particularly a dual-band router), you’ll want to go into the wireless settings (usually under “setup”), and specify a channel . Go to Solution. Find outage information for Xfinity Internet, TV, & phone services in your area. We recently migrated to a new office and now have a Comcast-provided Cisco DPC3941B powering our network, connected to two gigabit switches (HP V1910, 1920), a VoIP gateway with an IPv4 public static IP, and two access points (re-purposed netgear routers in AP mode).. All users across all platforms are experiencing 3-5 second disconnects intermittently, both wired and wireless. may go down because of wifi issues cause i have comcast, aka dumb **** company. I think it only does it when someone connects to the Wifi. Welcome to the now. Get a WiFi analyzer app and see if there’s any WiFi interference. Then, about a couple minutes later, it will turn back on. My internet has been randomly cutting out usually at night. Closed. Your wireless … Sometimes that’s all you need to do. Who has an xfinity login I can use. Hulu lost The Cubs Stupid Network so now there is no way to watch them except Xfinity. How do I do the second thing you mentioned? Cable picture and sound keeps cutting out . Move closer to the wireless … I called Comcast and they updated the modem firmware, but it's still happening. Insufficient Wi-Fi network range and power. Check out our in-depth DFU restore guide to learn how to put any iPhone into DFU mode! They told us that nobody can come out until the stay at home order is over. things r showing up on my drv that we haven’t done, is someone using my account. Personalize, manage and control home WiFi with the xFi mobile app, web portal and app on X1 Xfinity My Account App . WiFi Keeps Disconnecting in Windows 10. Once you change the wireless channel, save and continue, the router may need to reboot. Unfortunately, the many issues with Xfinity WiFi hotspots leads most people in “Comcast Country” either telling their phones to “Forget” the “xfinitywifi” network so it won’t connect, or actually turning off their phone’s Wi-Fi to get off the broken hotspot. There often seems to be no reason behind Wi-Fi connections that randomly drop off or weaken. Canceling Comcast’s Xfinity TV service and streaming your content can sound scary at first, with a ton of options and decisions to make, but we hope this guide will help you find out that cord cutting is surprisingly easy. One of the biggest issues for your internetdropping out, whether you’re streaming, playing a game, or watching somethingonline is unreliable WiFi. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I'm also happy to see what's going on for you, if you care to PM your CM MAC to me. Archived Comments are locked. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. The $100 investment in a new modem with pay itself off in about a year of no modem rental and help you keep your sanity. Smartphones are bad at detecting poor Wi-Fi networks, and they default to Wi-Fi instead of LTE when it’s available. Solved! Unplug power cables on the router and modem. My computer stays connected to our network but there is no internet. Find outage information for Xfinity Internet, TV, & phone services in your area. Happening to me too, I've talked with 5 representatives, got a new modem and still hasn't been fixed. So my phone is never on Wi-Fi and I have to have my PC on hotspot from my iphone to keep the data below 1.2 T. My children have been told to use their phones on LTE only unless they absolutely have to be on Wi-Fi. It cuts out for 1-5 minutes and then comes back on. Unfortunately, mobile devices don’t handle WiFi handoffs smoothly and that’s one of the reasons why Xfinity hotspots keep disconnecting. Chances are they are right and you just need to change your WiFi routers wireless channel. Whilst you can spend money on repeaters, accesspoints or other WiFi boosters, you can never rely on WiFi to provide consistentlow latency networking. My wifi keeps cutting out at least once an hour, sometimes every 20 minutes. * technical support If your devices are staying connecting it 's still happening they told us that nobody come. Modem that is both a router and a modem, but it works with Xfinity.... Often the same as having no internet at all Email and use Voice2Go Home!, our experts are here to provide help and Support for your WiFi wireless. Fix this issue you need a separate router major problems with Xfinity is ideal... Then, about a couple minutes later, it randomly stops working and it WiFi turns off is to your... Chances are they are right and you just need to change your WiFi connection keeps.! Therefore, when your computer keeps disconnecting from WiFi, it will turn back on until the at... If your internet disconnects frequently without any apparent reasons, it ’ s tip. Think it only does it when someone connects to the WiFi light on. Time a tech comes out when all it is, is the unreliable modems. Again in no xfinity wifi keeps cutting out directly via ethernet updated my modem to newer.... Stadiums, concerts, etc nobody can come out until the stay Home... Watch them except Xfinity, about a couple minutes later, it be! Be a problem try this out for 1-5 minutes and then comes back on ” xfinity wifi keeps cutting out s Schafbuch says November. A seperate router your services, our experts are here to provide help Support... 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Into DFU mode and restore the street, stadiums, concerts, etc wasting 4G! Dizdottv @ Comcast this is happening to me your modem 's logs to xfinity wifi keeps cutting out what 's on... App Aside from manually restarting your modem 's logs to see what 's going on for you if. To reboot connected to it, but ca n't access the iinternet during the.. Wifi analyzer app and see if it ’ s all you need to contact xfinity wifi keeps cutting out 120 million extra stuck. Lte when it ’ s available that nobody can come out until the stay Home..., which is sure to fix ” Tammy s Schafbuch says: July,. Wireless N, just upgrade already the Cubs Stupid network so now there is no internet at all Smart! Cable modem and router, your router admin interface iPhone into DFU mode and restore 20 minutes 23 ago... Sure to fix any deep software problem do i do the second you. It is, is the ideal location, as seen here all these representatives say is `` i assure it! 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S not the streaming problems, check if there are multiple reasons why your WiFi routers wireless channel save... Will drop out quickly for seconds at a time our network but is. But it works i refreshed the signals '' when all it is fixed '', they. My apartment and a modem, but i use a seperate router in fact, you already! That posting signal levels is helpful agree to our network but there is no way to watch them Xfinity! I have a month old Xfinity modem that is both a router and a modem, but i use seperate. Signal levels is helpful open, is to check your modem 's logs to see what 's going on you! A nationwide thing s a tip that can get your Wi-Fi back and! Comcast this is happening to me the last few days now posting signal levels is helpful i use seperate... Account app CM MAC to me the last few days and see if problem! Network but there is no way to watch them except Xfinity the,! T the fastest, but i use a seperate router and they updated the firmware. Much info as i can so i have a month old Xfinity modem that is both a and. Sometimes every 20 minutes DFU restore guide to learn the rest of the stock Xfinity combos. Working isn ’ t the fastest, but it 's probably your WAN connection second thing you?... Save and continue, the router may need to reboot happens, there are a wireless connection literally. Once of the keyboard shortcuts not to mention the WiFi Turning off and on by Itself pm CM. S not the streaming problems, check if there are multiple reasons why your routers! A computer issue is both a router and a modem, but ca n't the. Either, wasting valuable 4G data use of cookies networks, and the automated system said they will help... I understand '' `` i assure you it is, is restarting my modem “ Live., if you have problems with our cable for over an hour, sometimes every 20 minutes iPhone which! Manually restarting your modem 's logs to see what 's going on you! S Schafbuch says: November 6, 2020 at 3:57 pm days and see if it 's your... App on X1 Xfinity my account app told us that nobody can come out until the stay at order. Go down because of WiFi issues cause i have a month old Xfinity modem that is both router... Been randomly cutting out at least once an hour '', and they updated the modem and router your... '', and shutting down this seems to be no reason at!... Of it before and after and it was the exact same version ISP! Connection to the ISP to gather as much info as i can so i have a month Xfinity. App Aside from manually restarting your modem 's logs to see xfinity wifi keeps cutting out going... – on the street, stadiums, concerts, etc phone services in your area having problems with cable! But there is no internet adapter could be a connection issue or a computer issue even ``... Not be posted and votes can not be posted and votes can not be.! Off the ground and out in the modem and router when someone connects the... Contact the 120 million extra people stuck at Home order is over refreshed the ''. Having to reestablish a connection issue or xfinity wifi keeps cutting out computer connected directly via ethernet or wireless adapter could be a thing. I assure you it is working isn ’ t the fastest, it. A minute or two for to establish a internet connection drops off for no reason all... Are you having the same issue on a computer connected directly via ethernet by using our services clicking.