Privacy Policy Fragrance bath (“We / Our”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and Cookie Policy) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting (our site) you are accepting and consenting to the practices described in this policy.

For the purpose of the General Data Protection Regulation (“GDPR”) the data controller is Fragrance UK – Bath Limited, 35 Great St Helens, London, EC3A6AP

We reserve the right to make changes to this notice as necessary. When we do so we will make previous versions available on request so you can see what these changes are.

GDPR states that the personal data we hold about you must be:

Processed fairly and lawfully; Used in a way that you would reasonably expect; Collected and used only for valid purposes that we have clearly explained to you; Relevant to the purposes we have told you about; Accurate and kept up to date; Kept only for as long as necessary for the purposes we have told you about; Kept securely including ensuring that appropriate technical and security measures are in place to protect your personal data from loss, misuse, unauthorised access and disclosure. What is personal data? Personal data is defined by the Information Commissioner’s Office (ICO) as “any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.” This may include but is not limited to name, address, email, identification number, location data or online identifier. Identification can be directly using the data itself or by combining it with other information which helps to identify a living individual.

Information we collect from you We may collect the following information:

Names, titles and job titles; Contact details such as telephone numbers, addresses and email addresses; Photography and video; For information we collect about you online, see our Cookie Policy. How we collect your data You can give us your personal data in a number of ways. For example:

When you become a client or do any form of business with us; When you make contact with us through our website, via email, on social media, via telephone or by post; When you become a supplier or prospective supplier; If you apply for a job. When we collect data from you we will ensure it is adequate for the purpose and never excessive.

How we use your personal data We require personal data to provide the service you have requested or for other purposes that will have been made clear to you, including:

To carry out our obligations arising from any contracts entered into between you and us; To provide you with the information and services that you request from us; To notify you about changes to our service; To ensure that content from our site is presented in the most effective manner for you and for your computer; To contact you about a submission you have made to the website, or contact you have made via email, on social media, via telephone or by post; For internal record keeping; For management reporting and business planning to monitor our own activities; For other legitimate business purposes; To keep you updated on our activities; To contact you for market research purposes, for example to obtain feedback about the service you have received; Disclosures required by law – the law can require the disclosure of information for various reasons and in such circumstances, we must comply with those requests. You may opt-out of receiving updates and other information at any time by emailing or using the unsubscribe link in the footer of each email or contacting us by post or telephone (see contact details at the end of this notice). We will then delete all the data we hold about you, unless it is required for business purposes.

Who we share your personal data with In the course of business, we may share information with carefully selected organisations which we engage with to provide certain services or to meet our legal obligations. These include:

Software suppliers and tools Google Analytics ; On occasion, we will user printing companies for Mail Merge communications, or similar; Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.  In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets; If Fragrance UK – Bath Limited or substantially all of its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets; If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or to protect the rights, property, or safety of Fragrance UK, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. Sending data outside the EEA Any personal data transferred to countries or territories outside the European Economic Area (“EEA”) will only be placed on systems complying with measures giving equivalent protection of personal rights, either through international agreements or contracts approved by the European Union.  Our website is also accessible from overseas so on occasion some personal data may be accessed from overseas.

How long do we keep your personal data We will endeavour to keep data only for as long as we need it and delete it when no longer required.

When submitting a request or message online, we will keep the data for as long as it takes to process your request.

Your rights and personal data You have the following rights with respect to your personal data:

When exercising any of the rights listed below, in order to process your request, we may need to verify your identity for your security. In such cases we will need you to respond with proof of your identity before you can exercise these rights.

The right to access personal data we hold on you The right to correct and update the personal data we hold on you The right to have your personal data erased The right to object to processing of your personal data or to restrict it to certain purposes The right to data portability The right to withdraw your consent to the data processing The right to lodge a complaint with the Information Commissioner’s Office – details for contacting them are available here. When we receive your request for any of the above, we will confirm what actions we have taken or the reason why we are not complying with your request.

Cookies and other forms of tracking When visiting our website, we may use features which collect your IP address and data on which pages you are visiting on our site. We may also issue cookies to enable certain features to function properly, track traffic on our website or improve user experience in other ways. Cookies place certain information on your device to allow this to happen.

GDPR: Film, Photography and Audio recordings Under GDPR personal data is defined as any information that could be used to identify an individual. As such, under these regulations, photographs, videos and audio recordings where the subject is easily identifiable are considered data and therefore Fragrance UK will process them in the same manner as other forms of data. This includes the capturing of the data (ie taking the photograph, filming & recording audio) and storing it.

How cookies are used on this website

This website puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to: measure how you use the website so it can be updated and improved based on your needs; remember the notifications you’ve seen so that we don’t show them to you again; this website’s cookies aren’t used to identify you personally.

Measuring website usage (Google Analytics)

We use Google Analytics software to collect information about how you use this website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements. Google Analytics stores information about: the pages you visit on this website; how long you spend on each website page; how you got to the site; what you click on while you’re visiting the site. We don’t collect or store your personal information (eg your name or address) so this information can’t be used to identify who you are. We don’t allow Google to use or share our analytics data.

Google Analytics sets the following cookies:

Name Purpose Expires
_ga This helps us count how many people visit this website by tracking if you’ve visited before 2 years
_gat Used to manage the rate at which page view requests are made 10 minutes
_utma Like _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to this website or to a certain page 2 years
_utmb This works with _utmc to calculate the average length of time you spend on this website 30 minutes
_utmc This works with _utmb to calculate when you close your browser when you close your browser when you
close your
_utmz This tells us how you reached this website (eg from another website or a search engine) 6 months

You can opt out of Google Analytics cookies.

Our introductory message

You may see a pop-up welcome message when you first visit this website. We’ll store a cookie, cookiescriptaccept, so that your computer knows you’ve seen it and knows not to show it again.